Happy 80th Independence Day 🇮🇳

Toggle

Toggle

Tags: Liquid Codes, Toggle · 12 Aug 2026

Page: FAQs Page (Reduce Purchase Barriers)

Snippet Code

<!DOCTYPE html>
<html lang="en">

<head>
  <meta charset="UTF-8">
  <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.5">
  <title>Zoyaara · FAQs · Bijii Design</title>
  <!-- Font & base styling -->
  <link rel="preconnect" href="https://fonts.googleapis.com">
  <link rel="preconnect" href="https://fonts.gstatic.com" crossorigin>
  <link
    href="https://fonts.googleapis.com/css2?family=Inter:opsz,wght@14..32,300;14..32,400;14..32,600;14..32,700&display=swap"
    rel="stylesheet">
  <style>
    /* container – biji inspired softness */
    .container-fluid {
      width: 100%;
      max-width: 1200px;
      margin: 0 auto;
      padding: 0 10px;
    }

    /* main card – like a handcrafted notebook */
    .yv-faq-detail {
      max-width: 1200px;
      margin: 0 auto;
      background: #fffdfb;
      padding: 20px 18px;
      border-radius: 32px;
      box-shadow: 0 20px 40px -12px #00000014, 0 8px 24px -6px #00000005;
      border: 1px solid #f0e4dc;
    }

    /* .yv-product-accordion {
      margin: 15px 0 5px;
    } */

    /* section titles – biji touch: warm, earthy */
    .faq-section-heading {
      font-size: 12px;
      font-weight: 600;
      letter-spacing: 0px;
      text-transform: uppercase;
      color: #b07d6b;
      margin: 22px 0 12px 0;
      padding-bottom: 10px;
      border-bottom: 2px solid #eedbd2;
      display: inline-block;
      background: #f7eee9;
      padding: 3px 12px 3px 12px;
      border-radius: 40px;
      backdrop-filter: blur(2px);
      font-weight: 500;
    }

    .faq-section-heading:first-of-type {
      margin-top: 2px;
    }

    /* accordion card – biji elegance */
    .yv-accordion-card {
      border: 1px solid #e6d6ce;
      background: #ffffff;
      box-shadow: 0 4px 12px #9e705c0a;
      border-radius: 24px;
      overflow: hidden;
      margin-bottom: 12.5px;
      transition: box-shadow 0.2s ease;
    }

    .yv-accordion-card:hover {
      box-shadow: 0 8px 20px #8c64500f;
    }

    /* header – biji warmth: soft rose */
    #shopify-section-zoyaara-faq .yv-accordion-header {
      background: #fff4f0 !important;
      padding: 11px 18px;
      transition: background 0.2s;
    }

    .yv-accordion-header {
      display: flex;
      align-items: center;
      justify-content: space-between;
      width: 100%;
      cursor: pointer;
      gap: 10px;
    }

    #shopify-section-zoyaara-faq .yv-accordion-header h6 {
      color: #3a2922;
      font-weight: 500;
      letter-spacing: 0px;
    }

    .text-medium {
      font-size: 15px !important;
      font-weight: 500;
      line-height: 1.3;
      text-transform: none;
      font-family: 'Inter', system-ui, -apple-system, sans-serif;
      letter-spacing: 0px;
      color: #2d1f19;
    }

    /* svg icons – biji minimal */
    #shopify-section-zoyaara-faq .yv-faq-detail .yv-accordion-header svg {
      stroke: #7f5b4b;
      min-width: 18px;
      max-width: 18px;
      height: 17px;
      stroke-width: 1.8px;
      transition: transform 0.3s ease;
    }

    .yv-accordion-header.active svg {
      transform: rotate(45deg);
    }

    .yv-accordion-header .v-line,
    .yv-accordion-header .h-line {
      stroke: #7f5b4b;
    }

    .yv-accordion-header.active .v-line {
      opacity: 0;
    }

    .yv-accordion-content {
      display: none;
      padding: 2px 18px 20px 18px;
      background: #fefcfa;
      border-top: 1px solid #f0e2da;
    }

    .yv-accordion-content.faqSection-content {
      margin-bottom: 0;
    }

    .yv-content-body {
      color: #3e2e27;
      font-size: 13.8px;
      line-height: 1.7;
    }

    .yv-content-body p {
      margin-bottom: 13.8px;
    }

    .yv-content-body table {
      width: 100%;
      border-collapse: collapse;
      margin: 1rem 0 1.2rem 0;
      font-size: 13.8px;
      border-radius: 20px;
      overflow: hidden;
      box-shadow: 0 2px 8px #00000005;
    }

    .yv-content-body table th {
      background: #f2e5de;
      color: #4f3227;
      padding: 12px 16px;
      text-align: left;
      font-weight: 600;
      border: none;
      font-size: 13.8px;
      letter-spacing: 0.3px;
    }

    .yv-content-body table td {
      padding: 12px 16px;
      border-bottom: 1px solid #efe3db;
      vertical-align: top;
      background: white;
    }

    .yv-content-body table tr:last-child td {
      border-bottom: none;
    }

    .yv-content-body table tr:nth-child(even) td {
      background: #fcf7f4;
    }

    .yv-content-body a {
      color: #a56f5a;
      text-decoration: none;
      font-weight: 500;
      border-bottom: 1px dashed #dcc2b6;
    }

    .yv-content-body a:hover {
      color: #7f4f3b;
      border-bottom: 1px solid #7f4f3b;
    }

    /* responsive adjustments – biji fluid */
    @media (max-width: 768px) {
      .yv-faq-detail {
        padding: 1.2rem 0.8rem;
        border-radius: 28px;
      }

      .yv-accordion-header {
        padding: 0.9rem 1.2rem !important;
      }

      .yv-accordion-content {
        padding: 0.2rem 1.2rem 1.8rem 1.2rem;
      }

      .text-medium {
        font-size: 0.95rem !important;
      }

      #shopify-section-zoyaara-faq .yv-faq-detail .yv-accordion-header svg {
        min-width: 16px;
        max-width: 16px;
        height: 15px;
      }

      .faq-section-heading {
        font-size: 0.75rem;
        letter-spacing: 2px;
        padding: 0.2rem 1rem;
        margin-top: 1.6rem;
      }

      .yv-content-body table {
        font-size: 11px;
        display: block;
        overflow-x: auto;
        white-space: nowrap;
        -webkit-overflow-scrolling: touch;
      }

      .yv-content-body table th,
      .yv-content-body table td {
        padding: 10px 12px;
      }
    }

    @media (max-width: 480px) {
      .yv-faq-detail {
        padding: 1rem 0.5rem;
        border-radius: 24px;
      }

      .yv-accordion-header {
        padding: 0.8rem 1rem !important;
      }

      .yv-accordion-content {
        padding: 0.2rem 1rem 1.4rem 1rem;
      }

      .text-medium {
        font-size: 12px !important;
      }

      #shopify-section-zoyaara-faq .yv-faq-detail .yv-accordion-header svg {
        min-width: 14px;
        max-width: 14px;
        height: 13px;
      }

      .faq-section-heading {
        font-size: 10px;
        letter-spacing: 0px;
        padding: 1px 9px;
      }

      .yv-content-body {
        font-size: 11px;
      }
    }

    /* small extra biji: smooth active state */
    .yv-accordion-header.active {
      background: #ffebe4 !important;
      border-radius: 24px 24px 0 0;
    }

    /* first card open by default */
    .yv-accordion-card:first-of-type .yv-accordion-content {
      display: block;
    }

    .yv-accordion-card:first-of-type .yv-accordion-header {
      background: #ffebe4 !important;
    }

    /* .yv-accordion-card:first-of-type .yv-accordion-header .v-line {
      opacity: 0;
    } */

    /* force first accordion to be open */
    .yv-accordion-card:first-of-type .yv-accordion-header.active {
      background: #ffebe4 !important;
    }

    /* keep active style consistent */
    .yv-accordion-header.active .v-line {
      opacity: 0;
    }
  </style>
</head>

<body>

  <section id="shopify-section-zoyaara-faq" class="shopify-section faq-section">
    <div class="container-fluid">
      <div class="yv-faq-detail">

        <div class="yv-product-accordion yv-faq-accordion">

          <!-- ── SHOPPING INFORMATION ── -->
          <p class="faq-section-heading">🛍️ Shopping Information</p>

          <div class="yv-accordion-card">
            <div class="yv-accordion-header faqSection-header active" content="faq-zoy-cod">
              <h6 class="accordion-heading text-medium">Do you offer COD (Cash on Delivery)?</h6>
              <svg viewBox="0 0 13 12" width="13" height="12">
                <path d="m6 0h1v13h-1z" class="v-line"></path>
                <path d="m0 6h13v1h-13z" class="h-line"></path>
              </svg>
            </div>
            <div class="yv-accordion-content faqSection-content" id="faq-zoy-cod" style="display:block;">
              <div class="yv-content-body">
                <p>Yes. COD is available on all domestic orders across India. No additional COD handling charge applies
                  —
                  you only pay the order value at delivery.</p>
              </div>
            </div>
          </div>

          <div class="yv-accordion-card">
            <div class="yv-accordion-header faqSection-header" content="faq-zoy-shipping-cost">
              <h6 class="accordion-heading text-medium">How much does shipping cost?</h6>
              <svg viewBox="0 0 13 12" width="13" height="12">
                <path d="m6 0h1v13h-1z" class="v-line"></path>
                <path d="m0 6h13v1h-13z" class="h-line"></path>
              </svg>
            </div>
            <div class="yv-accordion-content faqSection-content" id="faq-zoy-shipping-cost">
              <div class="yv-content-body">
                <p>We offer two shipping options on all orders:</p>
                <table>
                  <thead>
                    <tr>
                      <th>Shipping Method</th>
                      <th>Prepaid</th>
                      <th>COD</th>
                    </tr>
                  </thead>
                  <tbody>
                    <tr>
                      <td>Standard Shipping</td>
                      <td>Free</td>
                      <td>Free</td>
                    </tr>
                    <tr>
                      <td>Express Shipping</td>
                      <td>Rs. 80</td>
                      <td>Rs. 80</td>
                    </tr>
                  </tbody>
                </table>
                <p>No hidden charges. No COD fees.</p>
              </div>
            </div>
          </div>

          <div class="yv-accordion-card">
            <div class="yv-accordion-header faqSection-header" content="faq-zoy-delivery-time">
              <h6 class="accordion-heading text-medium">How long will it take to get my order?</h6>
              <svg viewBox="0 0 13 12" width="13" height="12">
                <path d="m6 0h1v13h-1z" class="v-line"></path>
                <path d="m0 6h13v1h-13z" class="h-line"></path>
              </svg>
            </div>
            <div class="yv-accordion-content faqSection-content" id="faq-zoy-delivery-time">
              <div class="yv-content-body">
                <p>All orders are dispatched within 1–2 business days of confirmation. Orders placed on Sundays or
                  public holidays are processed on the next working business day. Estimated delivery after dispatch:</p>
                <table>
                  <thead>
                    <tr>
                      <th>Destination</th>
                      <th>Standard Shipping</th>
                      <th>Express Shipping</th>
                    </tr>
                  </thead>
                  <tbody>
                    <tr>
                      <td>Metro cities</td>
                      <td>4–6 business days</td>
                      <td>2–3 business days</td>
                    </tr>
                    <tr>
                      <td>Tier 2 & Tier 3 cities</td>
                      <td>5–7 business days</td>
                      <td>3–4 business days</td>
                    </tr>
                    <tr>
                      <td>Remote & rural areas</td>
                      <td>7–10 business days</td>
                      <td>4–6 business days</td>
                    </tr>
                  </tbody>
                </table>
                <p>Please note: most of our ethnic and fusion wear is made-to-order and may take 15–20 business days.
                  Please refer to product details or contact our customer care before placing an order.</p>
              </div>
            </div>
          </div>

          <div class="yv-accordion-card">
            <div class="yv-accordion-header faqSection-header" content="faq-zoy-track">
              <h6 class="accordion-heading text-medium">How do I track my order?</h6>
              <svg viewBox="0 0 13 12" width="13" height="12">
                <path d="m6 0h1v13h-1z" class="v-line"></path>
                <path d="m0 6h13v1h-13z" class="h-line"></path>
              </svg>
            </div>
            <div class="yv-accordion-content faqSection-content" id="faq-zoy-track">
              <div class="yv-content-body">
                <p>Once your order is dispatched, a tracking link will be sent to your registered email address. You can
                  use it to check your The Kurta Club order status anytime. For shipping updates or help, reach out to
                  our team via email.</p>
              </div>
            </div>
          </div>

          <div class="yv-accordion-card">
            <div class="yv-accordion-header faqSection-header" content="faq-zoy-delayed">
              <h6 class="accordion-heading text-medium">What if my order is delayed beyond the estimated timeline?</h6>
              <svg viewBox="0 0 13 12" width="13" height="12">
                <path d="m6 0h1v13h-1z" class="v-line"></path>
                <path d="m0 6h13v1h-13z" class="h-line"></path>
              </svg>
            </div>
            <div class="yv-accordion-content faqSection-content" id="faq-zoy-delayed">
              <div class="yv-content-body">
                <p>If your order shows no tracking movement for more than 5 business days beyond the estimated delivery
                  date, write to us at <a href="mailto:info@domainname.com">info@domainname.com</a> with your order ID.
                  We will raise an investigation with our courier partner and provide a resolution —
                  replacement or refund — within 7 business days.</p>
              </div>
            </div>
          </div>

          <!-- ── PRODUCT INFORMATION ── -->
          <p class="faq-section-heading">🧵 Product Information</p>

          <div class="yv-accordion-card">
            <div class="yv-accordion-header faqSection-header" content="faq-zoy-size">
              <h6 class="accordion-heading text-medium">How do I choose the right size?</h6>
              <svg viewBox="0 0 13 12" width="13" height="12">
                <path d="m6 0h1v13h-1z" class="v-line"></path>
                <path d="m0 6h13v1h-13z" class="h-line"></path>
              </svg>
            </div>
            <div class="yv-accordion-content faqSection-content" id="faq-zoy-size">
              <div class="yv-content-body">
                <p>To find your perfect fit, refer to The Kurta Club Size Guide available on each product page. Sizing
                  can vary across garments depending on the cut, fabric, and style. If you are between sizes, we
                  recommend sizing up. We recommend checking the size chart before placing your order to reduce returns.
                  For help, contact our team anytime.</p>
              </div>
            </div>
          </div>

          <div class="yv-accordion-card">
            <div class="yv-accordion-header faqSection-header" content="faq-zoy-colour">
              <h6 class="accordion-heading text-medium">Will the colour look exactly like the photo?</h6>
              <svg viewBox="0 0 13 12" width="13" height="12">
                <path d="m6 0h1v13h-1z" class="v-line"></path>
                <path d="m0 6h13v1h-13z" class="h-line"></path>
              </svg>
            </div>
            <div class="yv-accordion-content faqSection-content" id="faq-zoy-colour">
              <div class="yv-content-body">
                <p>We make every effort to display colours as accurately as possible. However, actual colours may vary
                  slightly due to photography lighting and your screen's display settings. We cannot guarantee colour
                  accuracy across all devices. Some fabrics — especially those with natural dyes — may also have a
                  tendency for colour bleeding. Please follow care instructions carefully.</p>
              </div>
            </div>
          </div>

          <div class="yv-accordion-card">
            <div class="yv-accordion-header faqSection-header" content="faq-zoy-care">
              <h6 class="accordion-heading text-medium">Are your clothes pre-washed / shrink-resistant? How should I
                care for my garment?</h6>
              <svg viewBox="0 0 13 12" width="13" height="12">
                <path d="m6 0h1v13h-1z" class="v-line"></path>
                <path d="m0 6h13v1h-13z" class="h-line"></path>
              </svg>
            </div>
            <div class="yv-accordion-content faqSection-content" id="faq-zoy-care">
              <div class="yv-content-body">
                <p>The Kurta Club clothes are not pre-washed and may shrink slightly in the first wash, especially
                  cotton fabrics. This is natural and helps the fabric settle into its final fit. We use high-quality,
                  breathable materials that soften beautifully over time.</p>
                <p>Most The Kurta Club garments are Dry Clean Only unless otherwise stated on the product label. We are
                  not responsible for any damage resulting from failure to follow the care instructions provided. For
                  best results, always follow our wash care instructions on the product page.</p>
              </div>
            </div>
          </div>

          <!-- ── PAYMENT ── -->
          <p class="faq-section-heading">💳 Payment Information</p>

          <div class="yv-accordion-card">
            <div class="yv-accordion-header faqSection-header" content="faq-zoy-payment">
              <h6 class="accordion-heading text-medium">What payment methods do you accept?</h6>
              <svg viewBox="0 0 13 12" width="13" height="12">
                <path d="m6 0h1v13h-1z" class="v-line"></path>
                <path d="m0 6h13v1h-13z" class="h-line"></path>
              </svg>
            </div>
            <div class="yv-accordion-content faqSection-content" id="faq-zoy-payment">
              <div class="yv-content-body">
                <p>We accept all major payment methods including UPI, credit cards, debit cards, net banking, and Cash
                  on Delivery (COD).</p>
              </div>
            </div>
          </div>

          <div class="yv-accordion-card">
            <div class="yv-accordion-header faqSection-header" content="faq-zoy-discounts">
              <h6 class="accordion-heading text-medium">Do you offer discounts or promotions?</h6>
              <svg viewBox="0 0 13 12" width="13" height="12">
                <path d="m6 0h1v13h-1z" class="v-line"></path>
                <path d="m0 6h13v1h-13z" class="h-line"></path>
              </svg>
            </div>
            <div class="yv-accordion-content faqSection-content" id="faq-zoy-discounts">
              <div class="yv-content-body">
                <p>We run promotional sales and offer discount codes from time to time. Subscribe to our newsletter to
                  be the first to know about upcoming offers.</p>
                <p>Please note: items purchased during a sale or with a discount or coupon code are not eligible for
                  exchange.</p>
              </div>
            </div>
          </div>

          <!-- ── ORDERS & CANCELLATIONS ── -->
          <p class="faq-section-heading">📦 Orders & Cancellations</p>

          <div class="yv-accordion-card">
            <div class="yv-accordion-header faqSection-header" content="faq-zoy-cancel">
              <h6 class="accordion-heading text-medium">Can I modify or cancel my order?</h6>
              <svg viewBox="0 0 13 12" width="13" height="12">
                <path d="m6 0h1v13h-1z" class="v-line"></path>
                <path d="m0 6h13v1h-13z" class="h-line"></path>
              </svg>
            </div>
            <div class="yv-accordion-content faqSection-content" id="faq-zoy-cancel">
              <div class="yv-content-body">
                <p>Orders can be cancelled within 24 hours of placement, provided they have not been dispatched. To
                  cancel, email <a href="mailto:info@domainname.com">info@domainname.com</a> with your order ID.</p>
                <p><strong>COD orders:</strong> Cancelled with no charges.<br>
                  <strong>Prepaid orders:</strong> Refund to original payment method within 7–10 business days, minus
                  2–3% payment gateway charges.
                </p>
                <p>Once an order has been dispatched, cancellations are not accepted.</p>
              </div>
            </div>
          </div>

          <div class="yv-accordion-card">
            <div class="yv-accordion-header faqSection-header" content="faq-zoy-wrong-address">
              <h6 class="accordion-heading text-medium">I entered the wrong delivery address — what do I do?</h6>
              <svg viewBox="0 0 13 12" width="13" height="12">
                <path d="m6 0h1v13h-1z" class="v-line"></path>
                <path d="m0 6h13v1h-13z" class="h-line"></path>
              </svg>
            </div>
            <div class="yv-accordion-content faqSection-content" id="faq-zoy-wrong-address">
              <div class="yv-content-body">
                <p>Email us at <a href="mailto:info@domainname.com">info@domainname.com</a> immediately with your
                  order ID and the correct address. If your order has not yet been dispatched, we will update the
                  address. If it has already been dispatched, we cannot intercept the shipment. Re-dispatch after a
                  failed delivery will attract an additional shipping charge of Rs. 300.</p>
              </div>
            </div>
          </div>

          <div class="yv-accordion-card">
            <div class="yv-accordion-header faqSection-header" content="faq-zoy-failed-delivery">
              <h6 class="accordion-heading text-medium">What happens if delivery fails?</h6>
              <svg viewBox="0 0 13 12" width="13" height="12">
                <path d="m6 0h1v13h-1z" class="v-line"></path>
                <path d="m0 6h13v1h-13z" class="h-line"></path>
              </svg>
            </div>
            <div class="yv-accordion-content faqSection-content" id="faq-zoy-failed-delivery">
              <div class="yv-content-body">
                <p>Our courier partner will make up to 3 delivery attempts. If all 3 attempts are unsuccessful due to
                  recipient unavailability, incorrect address, or refusal to accept:</p>
                <p><strong>Prepaid orders:</strong> Refund initiated within 7–10 business days after we receive the
                  returned package, minus Rs. 300 shipping charges.<br>
                  <strong>COD orders:</strong> Order cancelled with no further action required.
                </p>
              </div>
            </div>
          </div>

          <!-- ── EXCHANGE & REFUND ── -->
          <p class="faq-section-heading">🔄 Exchange & Refund</p>

          <div class="yv-accordion-card">
            <div class="yv-accordion-header faqSection-header" content="faq-zoy-exchange-policy">
              <h6 class="accordion-heading text-medium">What is your exchange policy?</h6>
              <svg viewBox="0 0 13 12" width="13" height="12">
                <path d="m6 0h1v13h-1z" class="v-line"></path>
                <path d="m0 6h13v1h-13z" class="h-line"></path>
              </svg>
            </div>
            <div class="yv-accordion-content faqSection-content" id="faq-zoy-exchange-policy">
              <div class="yv-content-body">
                <p>Exchange requests are accepted for the following reasons only: size issue, defective or damaged
                  product received, wrong item dispatched, or significant colour mismatch (not photography-related
                  variation).
                </p>
                <p>To be eligible, ALL of the following must be met:</p>
                <p><strong>Request raised within:</strong> 48 hours of delivery.<br>
                  <strong>Item condition:</strong> Unused, unworn, and unwashed with original tags and packaging
                  intact.<br>
                  <strong>Repacking video:</strong> Mandatory (see below).
                </p>
                <p>Only one exchange per order is permitted. Visit our Exchange page for more.</p>
              </div>
            </div>
          </div>

          <div class="yv-accordion-card">
            <div class="yv-accordion-header faqSection-header" content="faq-zoy-non-exchangeable">
              <h6 class="accordion-heading text-medium">What items cannot be exchanged?</h6>
              <svg viewBox="0 0 13 12" width="13" height="12">
                <path d="m6 0h1v13h-1z" class="v-line"></path>
                <path d="m0 6h13v1h-13z" class="h-line"></path>
              </svg>
            </div>
            <div class="yv-accordion-content faqSection-content" id="faq-zoy-non-exchangeable">
              <div class="yv-content-body">
                <p>The following are non-exchangeable under all circumstances:</p>
                <p><strong>Sale items:</strong> Items purchased during a sale or promotional event.<br>
                  <strong>Discounted items:</strong> Items purchased with a coupon code, discount code, or credit
                  voucher.<br>
                  <strong>Used items:</strong> Items showing signs of use, washing, or wear.<br>
                  <strong>Incomplete items:</strong> Items without original tags or packaging.
                </p>
              </div>
            </div>
          </div>

          <div class="yv-accordion-card">
            <div class="yv-accordion-header faqSection-header" content="faq-zoy-initiate-exchange">
              <h6 class="accordion-heading text-medium">How do I initiate an exchange?</h6>
              <svg viewBox="0 0 13 12" width="13" height="12">
                <path d="m6 0h1v13h-1z" class="v-line"></path>
                <path d="m0 6h13v1h-13z" class="h-line"></path>
              </svg>
            </div>
            <div class="yv-accordion-content faqSection-content" id="faq-zoy-initiate-exchange">
              <div class="yv-content-body">
                <p>Email us at <a href="mailto:info@domainname.com">info@domainname.com</a> within 48 hours of
                  delivery with all of the following:</p>
                <p>1. Your order ID.<br>
                  2. Reason for exchange.<br>
                  3. Photographs or video clearly showing the issue.<br>
                  4. A video of you packing the product for exchange — this is mandatory. Requests without this video
                  will not be processed.</p>
                <p>Our team will confirm eligibility by the next working day. Once confirmed, pay the Rs. 300 reverse
                  pickup charge per product and share the payment screenshot via email. We will then arrange reverse
                  pickup from your delivery address.</p>
                <p>If your pin code is not serviceable for reverse pickup, you will need to self-ship to our exchange
                  address using a traceable courier.</p>
              </div>
            </div>
          </div>

          <div class="yv-accordion-card">
            <div class="yv-accordion-header faqSection-header" content="faq-zoy-return-shipping">
              <h6 class="accordion-heading text-medium">Who bears exchange shipping cost?</h6>
              <svg viewBox="0 0 13 12" width="13" height="12">
                <path d="m6 0h1v13h-1z" class="v-line"></path>
                <path d="m0 6h13v1h-13z" class="h-line"></path>
              </svg>
            </div>
            <div class="yv-accordion-content faqSection-content" id="faq-zoy-return-shipping">
              <div class="yv-content-body">
                <p>A reverse pickup charge of Rs. 300 per product applies to all exchange requests, regardless of
                  reason. This charge is borne by the customer and is non-refundable. If self-shipping is required due
                  to pin code restrictions, that cost is also fully borne by the customer.</p>
              </div>
            </div>
          </div>

          <div class="yv-accordion-card">
            <div class="yv-accordion-header faqSection-header" content="faq-zoy-damaged">
              <h6 class="accordion-heading text-medium">What if I received a damaged or wrong product?</h6>
              <svg viewBox="0 0 13 12" width="13" height="12">
                <path d="m6 0h1v13h-1z" class="v-line"></path>
                <path d="m0 6h13v1h-13z" class="h-line"></path>
              </svg>
            </div>
            <div class="yv-accordion-content faqSection-content" id="faq-zoy-damaged">
              <div class="yv-content-body">
                <p>Email us at <a href="mailto:info@domainname.com">info@domainname.com</a> within 48 hours of
                  delivery with your order ID and clear photographs of the damaged or incorrect product and its
                  packaging. Claims raised after 48 hours will not be entertained. Upon verification, we will process an
                  exchange.
                </p>
                <p><em>Always record a video while unpacking your parcel. This serves as evidence in the event of damage
                    or incorrect product claims.</em></p>
              </div>
            </div>
          </div>

          <div class="yv-accordion-card">
            <div class="yv-accordion-header faqSection-header" content="faq-zoy-replacement-time">
              <h6 class="accordion-heading text-medium">How long does it take to receive my replacement?</h6>
              <svg viewBox="0 0 13 12" width="13" height="12">
                <path d="m6 0h1v13h-1z" class="v-line"></path>
                <path d="m0 6h13v1h-13z" class="h-line"></path>
              </svg>
            </div>
            <div class="yv-accordion-content faqSection-content" id="faq-zoy-replacement-time">
              <div class="yv-content-body">
                <p>Once we receive and inspect the exchanged item, the replacement is dispatched within 7–10 working
                  days. If the required size is not available, a credit voucher of equivalent value will be issued
                  instead, valid for 30 days.</p>
              </div>
            </div>
          </div>

          <!-- ── CONTACT ── -->
          <p class="faq-section-heading">📬 Contact Us</p>

          <div class="yv-accordion-card">
            <div class="yv-accordion-header faqSection-header" content="faq-zoy-contact">
              <h6 class="accordion-heading text-medium">How do I reach The Kurta Club?</h6>
              <svg viewBox="0 0 13 12" width="13" height="12">
                <path d="m6 0h1v13h-1z" class="v-line"></path>
                <path d="m0 6h13v1h-13z" class="h-line"></path>
              </svg>
            </div>
            <div class="yv-accordion-content faqSection-content" id="faq-zoy-contact">
              <div class="yv-content-body">
                <p>For all queries, write to us at <a href="mailto:info@domainname.com">info@domainname.com</a>.</p>
                <p>We respond to all emails within 24–48 business hours, Monday to Friday.</p>
              </div>
            </div>
          </div>

        </div><!-- /yv-product-accordion -->
      </div><!-- /yv-faq-detail -->
    </div><!-- /container-fluid -->

    <script>
      (function () {
        const headers = document.querySelectorAll('#shopify-section-zoyaara-faq .yv-accordion-header');

        headers.forEach(header => {
          header.addEventListener('click', function (e) {
            const isActive = this.classList.contains('active');
            const parent = this.closest('.yv-product-accordion');

            // close all in the same group
            parent.querySelectorAll('.yv-accordion-header').forEach(h => {
              h.classList.remove('active');
            });
            parent.querySelectorAll('.yv-accordion-content').forEach(c => {
              c.style.display = 'none';
            });

            // if it was not active, open it
            if (!isActive) {
              this.classList.add('active');
              const contentId = this.getAttribute('content');
              const contentEl = document.getElementById(contentId);
              if (contentEl) contentEl.style.display = 'block';
            }
          });
        });

        // ensure first card is open (in case of any discrepancy)
        const firstCard = document.querySelector('.yv-accordion-card:first-of-type');
        if (firstCard) {
          const firstHeader = firstCard.querySelector('.yv-accordion-header');
          const firstContent = firstCard.querySelector('.yv-accordion-content');
          if (firstHeader && firstContent) {
            firstHeader.classList.add('active');
            firstContent.style.display = 'block';
          }
        }
      })();
    </script>
  </section>

</body>

</html>

Instructions

Heyy Guys 👋
Watch the video below to learn how to Import these Codes into your Shopify Ecommerce Store!

Complete Video Tutorial: